Refund policy

Returns
All returned or exchanged items must be:

  • Returned within 14 days 
  • In new and open condition.
  • In their original packaging.
  • Including all packing material, blank warranty cards, manuals, and accessories.
  • Shipped via insured ground service (USPS or UPS) with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
  • We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
    If more than 15 business days have passed since we’ve approved your return, please contact us at watchesandfragrances@gmail.com.

We reserve the right to refuse any return if there are:

  • Any signs of wear.
  • Missing parts of the item.
  • Missing or Damaged packaging
  • For Fragrances packing seal cannot be opened for return